How To Check Upgrade On Telkom
Telkom is one of the most popular mobile network providers in South Africa and it has a large customer base in the country. The company makes it possible for users to carry out a Telkom upgrade check on their account. This is needed as there are lots of reasons to upgrade the contract to something different from what they initially agreed to.
If you’re thinking of upgrading your Telkom contract, then keep on reading this article. Telkom offers devices to customers on a contract just like other telecom operators in the country. If a newer model of the device is launched, then you might want to upgrade your existing contract. Before doing so, you ought to carry out a Telkom upgrade check so you can know if it’s possible.
Telkom is quite open on certain requirements you have to meet before qualifying for upgrade and they are;
- Your contract must have been atleast 3 months old.
- During the 3 months, it must have been active and each billings paid successfully.
- You need to have 2 months or less left on your contract before you can get a successful contract upgrade.
Without wasting much of our time, let’s get right into today’s article so you can carry out a Telkom upgrade check on your contract.
How To Check If I Qualify For A Telkom Upgrade
The process to check if you qualify for a Telkom upgrade is quite simple and straightforward. Follow the steps below to check your status.
Remember that before you can qualify for an upgrade, you have to meet the requirements that I showed you above.
Go to your Phone app, and dial *123# using the phone you want to upgrade. If you meet the requirements, you can start applying for the upgrade.
Dial *180# on your Telkom phone, select the Manage Account option, and then, select View Contract End Date. With this, you would know when your contract ends.
When Can I Do My Telkom Upgrade
Like I said earlier, you have to meet those 3 requirements above before you can successfully apply for a contract upgrade.
For example, if you are on a 12-month contract, you have to wait till the 10th month before you’ll be able to upgrade. Also, you need to have paid for all the billings for the 10 months prior.
Now, to carry out a Telkom upgrade check, dial *123# from the device, then you will see whether you qualify or not. There will be offers if you do and none if you do not.
Also, to know when your contract is ending, dial *180# from the device, select the Manage Account option, and then, select View Contract End Date. Your contract end date will be shown to you.
You can go to Telkom’s official website, login to your account using your details, input your phone number where it is required and verify it using the OTP code sent to your phone. Once this is done, you will receive the date for your contract upgrade and when the present contract will end.